Unable to login to CloudBees Feature Management

Incident Report for CloudBees

Resolved

This incident has been resolved.

Posted Nov 17, 2022 - 14:43 UTC

Monitoring

We have found the cause of the connectivity problems and applied a fix. The web interface and API are fully functional again and we will continue to monitor.

Posted Nov 17, 2022 - 11:28 UTC

Identified

We have identified some connectivity (DNS) errors in our infrastructure and are working on a fix for this.

Posted Nov 17, 2022 - 10:34 UTC

Update

On further investigation, some API requests are failing. We are continuing to investigate the cause and identify a solution!

Posted Nov 17, 2022 - 09:59 UTC

Update

The CloudBees Feature Management API is operating normally.
Whilst the web interface is unavailable, you can continue to make updates to Flags using the API: https://docs.cloudbees.com/docs/cloudbees-feature-management-rest-api/latest/introduction

Posted Nov 17, 2022 - 09:24 UTC

Investigating

We are aware of a problem logging into CloudBees Feature Management and are investigating the cause.
Flag use by SDK and delivery of your targeting is unaffected.

Posted Nov 17, 2022 - 09:20 UTC

This incident affected: CloudBees Feature Management (Web Interface).